How to make sure your Ejari is cancelled when you move out

After handover, you or your landlord cancel the Ejari in the Dubai REST app, which is free. If the lease is still running your landlord has to approve; if it has expired, no approval is needed. Where a management company runs the building, it does the cancellation. Pay your DEWA final bill so the cancellation can complete.

When
3 days before to 3 days after your flight
Time
10 min
Cost
Free in the Dubai REST app; AED 40 plus VAT at a Real Estate Trustee centre

Do it on Dubai Land DepartmentAlso: DEWA

Have ready

  • Ejari number (at a Trustee centre: your original tenancy contract and Emirates ID)

How to do it

  1. If a management company runs the building, it cancels the Ejari: ask it to.
  2. If you and your landlord are both individuals, request the cancellation in the Dubai REST app after handover, or ask your landlord to. If the lease is still running your landlord gets an approval request; if it has expired, no approval is needed.
  3. An unapproved request is cancelled automatically after 5 days, so chase your landlord.
  4. Watch your email: when the Ejari is cancelled, DEWA emails you to pay any balance, pick a deactivation date and choose how to get your deposit back. Once you pay the final bill, DEWA sends a clearance certificate to you and to RERA so the cancellation can complete.
  5. Check in Dubai REST that it is cancelled. The Land Department issues no cancellation certificate.

Questions people ask

Who cancels the Ejari when I move out?

Either of you, in the Dubai REST app (free) or at a Real Estate Trustee centre (AED 40 plus VAT). With a management company, the company cancels it.

Do I get an Ejari cancellation certificate?

No. The Dubai Land Department doesn’t issue one; once cancelled, the lease is simply no longer valid.

Why does Ejari cancellation matter?

An open Ejari can block the next tenant and keep your name linked to the property.

Sources

Official: Dubai Land Department: Cancel Tenancy Contract (Ejari) · Dubai Land Department: Ejari services guide · DEWA: Deactivation of Electricity/Water (Move-out)

Also checked against: Gulf News: how to deactivate DEWA when moving out

Outro is an independent guide, not a government service or legal advice. If an official page says something different, follow it and .